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Last Minute cancellation Policy

At Michele Osmak Aesthetics, we aim to accommodate all clients while managing our schedule effectively. Please review our last-minute cancellation policy below:


  • A last-minute cancellation is any cancellation made within 24 hours of the scheduled appointment.


  • Last-minute cancellations (without a medical reason): £50 booking deposit.

  • No-shows: £50 booking deposit.

Cancellation Window:

  • Appointments can be cancelled up to 48 hours prior to the scheduled booking without any fee.


  • Vouchers are redeemed upon booking.

  • For last-minute cancellations, the voucher will be considered as used and will not be refundable or reusable.


  • Medical Emergencies: Fee waived with a doctor’s note.

  • Severe Weather: Fee waived with local authority warnings.

  • Family Emergencies: Contact us for potential fee waivers.


  • Reschedule at least 48 hours in advance to avoid fees.

  • For rescheduling within 24 hours, contact us directly.

Contact Us:

  • Phone:  0753836 5060

  • Email:

  • Office Address: Sloper Road, Unit 10 at PINK - CF118AA

Thank you for your understanding and cooperation.

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